1. INFORMATION COLLECTED BY THE SITE.
In general, the Site will not collect any personally identifiable information that is not voluntarily supplied by the user. While the site may collect behavior and vicinities of people who visit, the Site will not collect any personally identifiable information when you are browsing the Site. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc., to measure the use of our Site and improve its performance and content.
Certain actions on the Site require you to provide personal information such as your name, address, telephone number, email address, credit card number, and any other information that is necessary to complete that action, but no personally identifiable information will be obtained other than the information you enter. The actions that require your personal information include, but are not limited to, online purchases, requests for catalogs or application for membership to any mailing lists. The Site reserves the right to store your name and contact information in a database solely for the reasons set forth below indefinitely, or until you request its removal.
2. USE OF PERSONAL INFORMATION.
A. ONLINE PURCHASES.
The personally identifiable information that you voluntarily provide when you make an online purchase is necessary and will be used to complete the transaction through the Site and to ship the product to you. For your additional safety, the Site will not store your credit card number submitted for a transaction after the transaction is complete. You will be required to re-enter your credit card number for each transaction that requires a credit card.
B. PROVIDING REQUESTED SERVICES.
The Site will use personal information to provide the services requested by you. For example, if you request a catalog, the Site will use your address to mail you a catalog.
C. AGGREGATE INFORMATION.
The Site may use your name and contact information to compile aggregated demographic information for market studies, data trending, or similar uses that will make the services offered by the Site more effective and useful. Any aggregated information will be used solely by the Company, and stored indefinitely, or until you request its removal. The aggregated information and studies will not be linked to any personally identifiable information, and the Site will not sell or release any personally identifiable information to any third party.
The Company may contact you via the email address or telephone number you entered on the Site to verify your purchases, as the Company deems to be in your best interest. If you have opted-in to receive marketing materials, the Company will store your information indefinitely, and may also use your email address to send you special offers and/or updates solely relating to the Site. The Company will not use your telephone number or email address for any third party advertisements or notices. If the Company decides to provide email offers, you will have the opportunity to opt out of any emails by selecting the “unsubscribe” link embedded in the email message, or by notifying the Company via email at [email protected] or via telephone at (308) 440-9240.
E. THIRD PARTIES
- Email Marketing (MailChimp): Privacy & Terms
- Email Marketing (MailPoet): Privacy Notice
We collect email addresses in multiple points on the site. For transactions and support, by providing us your email, we will send you messages in response to inquiries or transactions. To help us track your response or potential bounces (or lack there of), we may receive notification if you have received, opened, or clicked any links in an email from us. For historical reference for any future customer support measures, we may store this information indefinitely, or until you request its removal.
For marketing purposes, including but not limited to signing up for email messages or newsletters, the option to subscribe to future marketing messages is provided. Should you opt in, you are consenting to receive messages to the information you provided. To help us track email performance and interest, we will receive information regarding bounces, opens, or links which have been clicked. Information will be stored indefinitely, or until you request its removal.
You can opt out of any emails by selecting the “unsubscribe” link embedded in the email message, or by notifying the Company via email at [email protected] or via telephone at (308) 440-9240. Otherwise, your information will be stored indefinitely or until you request its removal.
All qualified products may be registered online to be covered by a warranty. Personal information gathered is stored in an online database to assist with future customer service requests and claims. Information is stored indefinitely, or until you request its removal.
H. ORDER STATUS
A user can enter their information to check the real-time status of their order. Order status information is stored in the website, so users can monitor their purchase and when they will receive it. Information can be removed from this tool by contacting the Company via email at [email protected] or via telephone at (308) 440-9240.
I. ORDER DETAILS
A user can access their past transaction history affiliated with their email address by creating a profile. Order history is stored in the website indefinitely, so users can monitor their purchase status, and access past information in case of customer service support, reordering products, or any other need. Information can be removed from this tool by contacting the Company via email at [email protected] or via telephone at (308) 440-9240.
3. USER UPLOADED CONTENT.
“Cookies” are small pieces of information that are stored by your browser on your computer. Cookies are necessary for the Site’s functionality. Cookies allow the Site to take data you enter on one page of the Site (e.g., the desired order information) and return results of your request on a new page. Cookies also tell us information when you return to the Site to make your visit to the Site more enjoyable.
You can disable cookies or set your browser to alert you when cookies are being sent to your computer. However, this may affect your ability to shop or perform certain actions on this Site and elsewhere online.
Other partners, affiliates, and advertisers may include, but are not limited to, the list below. You can opt of out their cookies by visiting their links.
- Google Tag Manager (Opt-Out): Tracks and actions taken on website, and pushes metrics to linked websites for optimization
- Google Analytics (Opt-Out): Tracks and measures analytics, performance optimization
- HotJar (Opt-Out): Tracks and measures analytics, performance optimization
- Google Display Network (Opt-Out): Serves digital ads and reports performance
- Google AdWords (Opt-Out): Serves digital ads and reports performance
- DoubleClick (Opt-Out): Serves digital ads and reports performance
- Facebook Connect (Opt-Out): Serves digital ads and reports performance
- LinkedIn (Opt-Out): Serves digital ads and reports performance
- YouTube (Opt-Out): Serves digital ads and reports performance
- Bing (Opt-Out): Serves digital ads and reports performance
The importance of security for all of your personally identifiable information is of utmost concern to the Company. The Site exercises great care in providing secure transmission of your personal information. Secure socket layer (SSL) encryption is used for all credit card transactions. In addition, firewalls and other security enhancements are utilized by the Site to help protect your personal information.
Should you request the removal of your personal information from our systems, we will remove all available instances from marketing systems and online sources to the best of our ability. Personal information such as transaction history may be stored in an offline, secure server for business record keeping.
6. LEGAL DISCLAIMER.
Notwithstanding the Company’s policy against sharing any information you have provided, the Company will release any personal information when it believes disclosure is required by law and when it believes that the disclosure of your personal information is necessary to protect the Company’s rights and/or comply with a judicial proceeding, court order, or legal process served on the Company or the Site.
7. LINKS/AFFILIATED WEBSITES.